Please note that returns are not accepted on:
- Used products
- Made-by-order products
- Packages that were not picked up at the post office
- Orders with incorrect address information
Return instructions:
1. Fill in the online return form below
2. Send your package to the address stated at the bottom of the form
3. You will be refunded once the package arrives
Address for the return:
Tmi Ingacecilia / Alden
Veräjä 8 B 46
00650 Helsinki
FINLAND
The product’s price is refunded to you once the returned package has been received. You will be refunded from original postage if you return the whole order. You will receive an email confirmation once the return has been completed.